Roegate Institute – Frequently Asked Questions (FAQs)

Get the answers you need to begin your learning journey with confidence.

1. What programmes does Roegate Institute offer?

We offer professional programmes in Leadership, Management, Research, Technology, and Entrepreneurship Education & Training. We also provide Executive Diplomas, Short Courses, Workshops, and a Pre-University Future Leaders Academy.

2. Are all courses delivered online?

Yes. All our programmes are delivered through a state-of-the-art virtual learning environment (Moodle Cloud) with live sessions hosted via Meetn, interactive content, peer-to-peer collaboration, and self-paced modules.

3. Who are the programmes for?

Our programmes are designed for:

Emerging and senior professionals
Entrepreneurs and founders
Virtual assistants
Researchers and consultants
Pre-university students preparing for academic success

4. Are the programmes accredited?

Roegate is aligned with international quality standards, including EQF, NVQ, and CPD. We also partner with recognised institutions and organisations globally.

5. What kind of support do students receive?

We provide:

Academic advising and mentorship
Tech support for Moodle and Meetn
Access to a learning coach or peer mentor
Community discussions and alumni network
Live chat via Tawk.to for instant help during office hours

6. How does the live chat work?

Use the “Ask Roegate” live chat (powered by Tawk.to) at the bottom-right corner of our website. It's live during business hours, and we respond to messages within 24 hours after-hours.

You can ask about:

Course selection
Application or payment queries
Tech troubleshooting
Quick academic support

7. How do I apply and enroll?

Apply via our website. Once accepted, you'll receive login credentials and access to your onboarding materials through the Student Portal.

8. Is financial aid or a payment plan available?

Yes. We offer flexible payment plans and discounted rates for students from select countries and partner organisations. Scholarships may also be available.

9. Can I get a refund if I change my mind?

Yes. You can request a refund within 7 calendar days of payment if course materials haven’t been accessed. Please review our full Refund & Cancellation Policy.

10. Will I get a certificate?

Absolutely. Upon successful completion, you’ll receive a verifiable digital certificate. For qualifying programmes, you’ll also receive a Professional Diploma.