Roegate Institute – Frequently Asked Questions (FAQs)

Get the answers you need to begin your learning journey with confidence.

❓ 1. What programmes does Roegate Institute offer?

We offer professional programmes in Leadership, Management, Research, Technology, and Entrepreneurship Education & Training. We also provide Executive Diplomas, Short Courses, Workshops, and a Pre-University Future Leaders Academy.

🖥️ 2. Are all courses delivered online?

Yes. All our programmes are delivered through a state-of-the-art virtual learning environment (Moodle Cloud) with live sessions hosted via Meetn, interactive content, peer-to-peer collaboration, and self-paced modules.

👤 3. Who are the programmes for?

Our programmes are designed for:

Emerging and senior professionals
Entrepreneurs and founders
Virtual assistants
Researchers and consultants
Pre-university students preparing for academic success

✅ 4. Are the programmes accredited?

Roegate is aligned with international quality standards, including EQF, NVQ, and CPD. We also partner with recognised institutions and organisations globally.

🎓 5. What kind of support do students receive?

We provide:

Academic advising and mentorship
Tech support for Moodle and Meetn
Access to a learning coach or peer mentor
Community discussions and alumni network
Live chat via Tawk.to for instant help during office hours

💬 6. How does the live chat work?

Use the “Ask Roegate” live chat (powered by Tawk.to) at the bottom-right corner of our website. It's live during business hours, and we respond to messages within 24 hours after-hours.

You can ask about:

Course selection
Application or payment queries
Tech troubleshooting
Quick academic support

📝 7. How do I apply and enroll?

Apply via our website. Once accepted, you'll receive login credentials and access to your onboarding materials through the Student Portal.

💳 8. Is financial aid or a payment plan available?

Yes. We offer flexible payment plans and discounted rates for students from select countries and partner organisations. Scholarships may also be available.

💰 9. Can I get a refund if I change my mind?

Yes. You can request a refund within 7 calendar days of payment if course materials haven’t been accessed. Please review our full Refund & Cancellation Policy.

📜 10. Will I get a certificate?

Absolutely. Upon successful completion, you’ll receive a verifiable digital certificate. For qualifying programmes, you’ll also receive a Professional Diploma.